1. Introduction
At RBRTH, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.
2. Information We Collect
When you purchase Supermints or interact with our site, we collect:
- Contact Information: Name, shipping address, billing address, email address, and phone number for order fulfillment and tracking.
- Payment Information: Processed securely via encrypted 256-bit SSL payment gateways (Razorpay / Shopify Payments). We never store your raw credit/debit card numbers or CVV.
- Device & Usage Data: IP address, browser type, and site navigation paths to optimize page load speeds and prevent fraudulent transactions.
3. How We Use Your Information
We use your personal data to:
- Fulfill and deliver your orders via our courier partners (Shiprocket, Delhivery, etc.).
- Send real-time order confirmations, dispatch updates, and tracking numbers via SMS, Email, and WhatsApp.
- Provide customer support and resolve order inquiries.
- Improve our product formulation and digital storefront performance.
4. Data Sharing & Protection
We do not sell, rent, or trade your personal information to third parties. Data is only shared with essential service providers (logistics couriers and payment gateways) strictly necessary to process and deliver your order.
5. Your Rights & Contact
You have the right to request access to the personal data we hold about you or request its correction or deletion. For any privacy-related questions, contact our privacy officer at support@rbrth.in.
